Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to get in touch and what you can expect once you do.
The Best Way to Reach the Top Bitcoin Casinos Team
Email is the most reliable channel for reaching us. Send your message to [email protected] and a real person on our editorial team will read it — we do not rely on canned replies. Try to include a short summary of what your message is about (a review query, a correction, feedback, or something else) so it reaches the right person without delay.
We aim to respond within a couple of working days. During busier periods, particularly around updates to our rankings, it may take a little longer, and we appreciate your patience.
What You Might Want to Contact Us About
- Questions about a casino we cover — If you want more detail on supported coins, withdrawal limits, licensing, or bonus terms for any of the sites listed on the site, ask and we will point you to the relevant information.
- Corrections and outdated information — Crypto casinos change their bonus terms, supported coins, and licensing arrangements fairly often. If something on our site looks out of date, please flag it. We rely on reader input to keep our coverage accurate.
- Feedback on our rankings and methodology — If you disagree with where a site sits in our rankings or want to know how we arrived at a particular editorial rating, tell us. We are happy to explain our reasoning.
- Partnership or editorial enquiries — If you represent a business and would like to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling behaviour — If you or someone you know is struggling to control their gambling, please say so in your message. We will not judge, and we can point you toward independent support resources, including the National Problem Gambling Helpline at 1-800-GAMBLER.
What We Can and Cannot Help With
We are an independent review and comparison site — we are not a casino operator, and we do not process deposits, withdrawals, or account verification. If you have a dispute with a specific casino, such as a delayed payout or a locked account, that needs to be raised directly with that casino's own support team. We can, however, note patterns in reader feedback about payout speed or support quality, which feeds into how we assess sites going forward.
We also cannot offer tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or about the legal status of online gambling in your particular state, a licensed tax professional or attorney is the right person to ask, not a review site.
A Word on Accuracy and Independence
Some of the sites we list pay us a commission if a reader signs up through our links, but this never decides where a casino sits in our rankings. Our editorial ratings are based on our own research into coin support, licensing, payout speed, game selection, and anonymity policy. If you think we have got something wrong, or missed a material detail about wagering requirements or eligibility, telling us helps us fix it.
If your interest runs wider than crypto casinos — for instance you are also looking at options outside the US market — our page on trusted non-GamStop casinos in the UK may be a useful starting point.
Before You Write In
A few quick reminders that might save you a follow-up email:
- All crypto casinos featured on this site are intended for players aged 18 or 21 and over, depending on the operator's own terms — check the specific site's minimum age before signing up.
- These are offshore operators, typically licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. They operate in a legal grey area for US players, and availability varies by state — always check your own state's laws.
- Bonus offers listed on this site always come with wagering requirements and other conditions attached — details sit alongside each offer, but the operator's own terms are the final word.
- Crypto values move. Any balance held in BTC, ETH, LTC, or DOGE can rise or fall in dollar terms while you play, separate from the outcome of any bet.
Getting a Response That Actually Helps
The clearer your message, the faster and more useful our answer. If your question relates to a specific casino, mention its name. If it is about a bonus, mention which one and when you saw it — terms change, and knowing the timing helps us check whether our page needs updating. If you are reporting a problem, a brief description of what happened is more useful to us than a long account of every step.
We read everything that comes in, whether it is a simple typo report or a detailed question about no-KYC verification policies. Thanks for taking the time to reach out — we look forward to hearing from you.